What's the big deal about Travel X?
Glad you asked. Travel X is here to make family travel easier, comfier, and way less stressful, without the premium price tag.
Cost of living is hitting families hard, so we've kept travel comfort within reach. It's the essentials you actually need, made properly, designed for real life, and priced so more families can travel with ease.
Who's behind Travel X?
Travel X is founded by Lou β the same founder behind Kooshy Kids (no longer trading), an award winning brand and the former leader in the family travel comfort space that helped hundreds of thousands of families travel more comfortably across the globe.
Same founder. Same manufacturer. Same obsession with quality and safety.Β
The difference? Travel X strips back the extras and the brand premium so we can offer the essentials at a more accessible price. Different colours, different name, same standards behind the scenes.Β
So when you buy Travel X, you're not buying a cheap knock-off or a guess. You're buying gear built by someone who's been doing this for nearly a decade. And now we're the leaders β so welcome aboard.
Are Travel X inflatables good quality?
Yes. We take quality seriously, and we have for a long time.
Our inflatables are made to be durable, reliable, and travel-ready, with premium valves for quick inflation and fast deflation.
They're designed to fit properly, feel comfortable, and hold up to real family travel (aka chaos, crumbs, and kids doing kid things).
How does Travel X keep prices so low?
No magic tricks. Just smart choices.
Cost of living is hitting families hard right now, and we don't think travel comfort should be the thing you have to cut. So we keep Travel X affordable by focusing on what matters most:
~ safe, functional designs
~ quality materials (same manufacturer as our founder's previous award winning brand)
~ simplified packaging and extras
~ a shorter warranty period to keep pricing low
It's intentionally simplified, so more families can access travel comfort without paying for features they don't need.
How do I know if Travel X products are allowed on my airline?
Most airlines are fine with travel comfort accessories, but rules can vary and can change without notice. We recommend checking with your airline before you fly, especially if you're travelling internationally. We also keep a list of airlines that have been fine with our products based on customer feedback. Click here to view the airline list. A quick heads up: we don't offer refunds if your airline doesn't allow you to use the product on board, so it's worth a quick check with them before you buy.
What makes Travel X products special?
Travel X products are designed for families who want the essentials, without the extras.
They're practical, lightweight, easy to pack, and made to help kids stay comfy on the move. We prioritise safety features, quality materials, and designs that actually make sense in a plane seat.
No fluff. Just smart travel gear that does the job β backed by nearly a decade of experience making this exact kind of gear for families.
Why choose Travel X instead Temu, Kmart or Amazon?
The cheap lookalikes from places like Temu, Kmart and Amazon might look similar in a photo, but they're often missing the safety features, quality materials, and proper testing that matter when your child is using them at 36,000 feet. Travel X is designed by a founder who's been making travel gear for families for nearly a decade. So you're getting gear that's actually been thought through, tested, and built for real family travel β at a price that still keeps the holiday budget happy.
Are Travel X products safe and reliable?
Yes. Safety is non-negotiable for us. It always has been.
Our products are designed with safety features in mind, and we test our gear to make sure it's suitable for family travel. The same standards that earned our founder's previous brand thousands of 5-star reviews from real families apply here.
And for peace of mind, Travel X products come with a 12-month warranty.
What's the stress test and why do I need to do it?
Easy peasy. Inflate your product and leave it overnight. If it's still inflated in the morning, you're good to go.
If it's deflated, let us know within 72 hours of receiving your order and we'll help you out β either by troubleshooting with you, or sending a replacement if we can't get it sorted.
This little check gives you peace of mind before your trip and helps us catch the rare faulty product before you're 30,000 feet in the air wishing you'd done it.
How can I be sure I'm getting a genuine Travel X product?
Only buy directly from our website.
There are lots of cheap lookalikes online, and while they might look similar in a photo, they often don't come with the same quality, warranty, or customer support...and certainly don't include the safety features that we have.Β
Buying direct also supports an Aussie business (and we love you for that).
Got any tips for travelling with kids?
Do we ever. Nearly ten years of helping families travel will do that.
A few classics:
~ pack snacks like you're preparing for the apocalypse
~ bring a surprise toy or activity for take-off
~ download shows before you leave home
~ and always keep a spare outfit within arm's reach (you already know why).
And yes, a sense of humour helps. A lot.
How can I reach out if I have more questions?
We're here for you.
Email us at info@travelxstore.com.au and we will help you out.
You can also DM us on socials if that's easier. We are friendly, we promise.
Can I return my Travel X product if it's not what I expected?
Because we keep Travel X pricing as low as possible, we don't offer change-of-mind returns.
But if your item arrives faulty, you're covered by our 12-month warranty. Just email us and we'll sort it out quickly and fairly. Don't forget to do the stress test within 72 hours of receiving your order so we can help you out as quickly as possible.
You won't regret hopping on the Travel X train (or plane).